Squaw Valley's CEO, Andy Wirth, Looks Forward to New Era
Winter is back. Snow has returned to the Sierras with a vengeance—the mountains are expected to be blasted with 3 to 5 feet by Friday. All that new-fallen powder has got the Bay Area thinking skiing, and us turning our attention once again to Squaw Valley, which changed management this season after being owned by the founding Cushing family for nearly 60 years.
Squaw was sold to Denver-based private equity firm KSL Capital Partners in November, with a promise to spend more than $50 million in resort and mountain enhancements. And Squaw's new CEO, Andy Wirth, has hit the ground running, looking to overhaul everything from culinary services to lift lines to the ski-school program.
Earlier this month, Wirth's team held what he calls a "design bake-off," inviting three mountain engineering and planning firms to compete for the bid to re-engineer the resort. The firms SE Group, International Alpine Design, and Ecosign all presented plans for re-sculpting the mountain's runs and amenities. The winner will be announced in the next two weeks, and they're aiming to have full redesign plans in place by this fall.
"The resort is 60 years old," says Wirth. "And with that, there's the benefit of its heritage. But also with that comes the challenge that many things need replacement. Squaw hasn't kept up with other resorts." Wirth plans to look at pulling and realigning lifts and also re-envisioning High Camp, which he admits "doesn't function all that well right now." He's also looking to re-visit the location of terrain parks, possibly add features at the bottom of the mountain, and re-focus the resort on grooming (they've already purchased six new Snowcats this season).
"The mountain is spectacular," says Wirth, "it's just not been necessarily optimally managed, capitalized, and marketed." Towards that end, Wirth hired Julie Maurer, former VP of regional marketing at Vail Resorts, to helm Squaw's branding efforts. By the end of the 2011 season, they'll have completed almost 3,500 on-site surveys (many conducted on the lifts) with the goal of improving the customer experience. "Service is a huge area of focus," says Wirth. "I'm looking to improve everything from the experience in the parking lot to the facilities." And they've already made headway. Last year, the resort guest service ratings were in the low 20s, percentage-wise. This year, they're ranking in the top 20 percent.
The grand vision? To make Squaw Valley a destination for skiing families and to improve the intermediate experience. While this seems to run counter to Squaw's reputation as an advanced mountain, Wirth assures us they'll maintain the challenging terrain. "The difficulty average of Squaw will always be two to three notches above other resorts," he says. "I'm looking to develop Squaw's ski school into one of the most renowned in the business to draw more families and intermediate skiers." Earlier this month, the resort appointed Dee Byrne as director of snowsports school and race programs. Byrne joins the team from Aspen/Snowmass and previously served for eight years as the director of the Vail Snowsports School in Colorado.
Wirth also acknowledges the headache that Highway 80 can pose for vacationers from the Bay Area. He's been kicking around an idea to join forces with North Star to extend a train service from Truckee (which is now serviced by Amtrak) to the mountains. "I'm imagining two or three cars for skiers, with ski movies playing and a ski tuner available on the cars." We're sure that'll be even more of a draw for the Polar Express.
Check back over the coming weeks as more details about Squaw's future plans surface, and if you're headed up to the mountains this weekend, enjoy that snow.
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Please figure out some way to get Herb and Treas Manning's Ski shop.Granite Chief, back into Squaw Valley. They are an old legacy in Squaw and would be worth while to you ,even if you have to offer them reduced rent.Their shop is legendary. SkierNorm
How retro, how sweet! So what corner of an ancient desk drawer was that map dug out of and scanned in? I am seeing Searchlight lift in situ and Far East not yet built... Blow it up further and you see it is the old cable car lift. Mid 90's or maybe even earlier? - pre Funitel, old Headwall lift. Even th efont looks dated. Oh well...
This is fucking bullshit.
As Papa Muntz said, "... don't go changin'!!!!"
They need to stop saving the good terrain for the weekend, open it when its safe...not profitable. Bleh!
Don't hold your breath.We'll all be dead before we see railroad tracks from Truckee to Squaw and Northstar.
I had a Squaw pass last year, then changed to Heavenly this year because we moved and live on the Highway 50 side. NEVER AGAIN! Squaw blows Heavenly's doors off, in every way. In fact, I have even paid full price a couple of days this year (the good powder days) at Squaw vs. using my paid for pass at Heavenly.
youre a fucking kook heavly blows
Yea, but Heavenly is not Squaw. I have taken several of my friends that use to own that pass every year, now they are Squaw pass holders. I promise you also, give Squaw one year and get to know ALL the different sweet spots, you will pay more for a better resort also...
I love Squaw valley but nobody can beat Heavenly's season pass deal triple whammy. It's one of the main reasons heavenly's getting a lot of business along with sierra and northstar.
The ski school and culinary could greatly improve as well as development of the village. Squaw could still capture the bay area crowd that it was famous for in the 80s, but it needs to improve family offerings.
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